Colombo 3, Sri Lanka
Job Category: Customer & PR
Trainee Customer Support Officer
Makeen Books is the pioneer in the importing and distribution of books in Sri Lanka. We represent some of the leading international publishers in Sri Lanka for over 50 years. We have one of the best book websites in Sri Lanka and are looking for talented and energetic candidates to join us and strengthen our team of professionals to drive massive business growth.
Ideal candidates should be self-starters, able to work with minimum supervision, and capable of managing deadlines in an entrepreneurial work environment to lead our team for better performance, improve service quality, and ensure initiatives are effective and efficient.
Eligibility Criteria
- Passed G.C.E. (O/L) examination with a credit in English
- Outstanding proficiency in both spoken and written English
- Exceptional communication skills with excellent phone and email etiquette
- Experience in a call center or customer service environment
- School leavers are also encouraged to apply
Pay and benefits for the above position will be competitive, and the rewards are performance-driven.
Apply now: jobs@makeenbooks.com
Closing Date: 08/07/2025
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