Receptionist - Seconds Colombo

Seconds Colombo
Colombo 5, Sri Lanka
Job Category: Hospitality & Tourism

We Are Hiring! Receptionist / Front Desk Associate

Join our hospitality team in Kirulapona, Colombo 5.

Seconds Colombo is looking for a reliable, well-presented, and service-oriented individual to join our hospitality team. You will serve as the first point of contact for guests and callers, ensuring a welcoming and professional experience at all times.

Key Responsibilities:

• Greet and assist guests with a warm, friendly attitude.
• Answer and route phone calls, emails, and inquiries professionally.
• Oversee front desk operations and maintain a tidy reception area.
• Keep records, files, and supplies organized.
• Coordinate with housekeeping and security teams during shifts.
• Provide accurate information and handle guest concerns courteously.

Requirements:

• G.C.E. O/L or equivalent educational qualification.
• Previous experience in front desk, receptionist, or customer service role preferred.
• Excellent communication skills in English (spoken & written); Sinhala/Tamil an advantage.
• Friendly and confident personality with good telephone manners.
• Basic computer skills (MS Office / email / booking systems).
• Willingness to work night shifts and rotational rosters.
• Reliable, punctual, and well-groomed appearance.

What We Offer:

• Competitive salary (based on experience).
• Free meals during shift.
• Uniform + on-the-job training.
• Supportive, friendly, and safe working environment.
• One day off per week (four days per month).

How to Apply

Send your updated CV with a recent photo to the following email address:

Email: secondsmanagement@gmail.com

Please include “Receptionist – Seconds Colombo” in the subject line. Early applicants are encouraged.

Closing Date: November 03, 2025

Career Insights: Front Desk in Hospitality

The Front Desk Associate, or Receptionist, is the central pillar of any hospitality operation. This role is crucial for setting the tone of the guest experience, managing first impressions, and coordinating all service teams (housekeeping, security, management). It is an excellent entry point into the hotel industry.

Success in this position is built on more than just administrative skills; it relies heavily on **soft skills** like empathy, professional demeanor, and problem-solving. Experience gained here provides a clear pathway for advancement into roles like **Front Office Supervisor** or **Guest Relations Manager**.

Tips for a Standout Application:

• Highlight Communication: Provide specific examples of how you've used English and/or local languages to resolve a customer issue or provide superior service.
• Address Shifts: Explicitly mention your willingness and ability to handle the night and rotational shifts in your CV or cover letter.
• Focus on Presentation: As the role requires a well-groomed appearance, ensure your recent photo is professional and your CV is meticulously tidy and error-free.

Explore More Career Opportunities and Insights:

Don't forget to regularly check our main job portal for the latest vacancies across various sectors in Sri Lanka. For in-depth articles on resume building, interview preparation, and industry trends, Read our Career Guidance Articles.