Call Center Agent - Esafe Global (Pvt) Ltd

Esafe Global (Pvt) Ltd
Colombo 3, Sri Lanka
Job Category: Customer & PR

We're Hiring: Call Center Agents

Key Responsibilities:

• Develop aggressive customer retaining strategies based on customer feedback.
• Build positive relationships with customers.
• Negotiate with customers to renew contracts and retain business.
• Ability to work with teams and individually.
• Positive, can-do attitude.

Requirements:

• At least 1 year of proven experience in the field of telesales/call center.
• Willing to work extra hours.
• Excellent communication skills in English. Other languages such as Hindi, Malayalam will be an added advantage.
• Excellent customer retention skills.

Benefits & Perks:

• Attractive salary with LKR 150,000+ incentives.
• Fun and active work environment.
• Career development and growth opportunities.

Please send your resume to: koshithal@esafeglobal.co

Closing Date: 11/06/2025