Katunayake, Sri Lanka
Job Category: Airline & Marine
Business Systems Analyst
DRIVING DIGITAL TRANSFORMATION FOR THE NATIONAL CARRIER
SriLankan IT Systems is the digital backbone of the National Carrier, focusing on technology adoption, data modeling, and business continuity. We are looking for a dynamic Business Systems Analyst to join our award-winning IT team to optimize our Commercial and Finance Systems.
In this role, you will be responsible for designing analytical solutions that improve organizational efficiency, managing mission-critical software implementations, and ensuring the highest standards of information security.
Key Responsibilities:
- Document business objectives, functional requirements, and data models for IT systems.
- Assist business managers in choosing between packaged solutions and custom software development.
- Manage the preparation and execution of project implementation and test plans.
- Review user-reported issues and coordinate with Oracle Inc to resolve support requests.
- Implement and advocate security controls in line with the CIS&PM Manual.
- Optimize business processes to achieve cost savings and revenue gains.
- Supervise staff work, track progress, and report on resource requirements.
Candidate Requirements:
Education & Experience (Option A)
- Bachelors' Degree in Engineering, Computer Science, MIS, Applied Statistics, or Mathematics.
- Minimum of 01 year post-qualifying relevant experience.
Professional Qualification (Option B)
- Full professional qualification equivalent to NVQ Level 07.
- Minimum of 03 years post-qualifying relevant experience.
General Prerequisites:
- Must be a Sri Lankan citizen.
- Upper age limit: 35 years (as of 20th February 2026).
- Employment offered on a fixed-term contract basis.
- High level of integrity; influencing will lead to disqualification.
Human Resources Department,
Airline Centre, Bandaranaike International Airport,
Katunayake, Sri Lanka.
Closing Date: February 20, 2026
The Crucial Role of Systems Analysis in Global Aviation
In the hyper-competitive aviation industry, the efficiency of Commercial and Finance Systems directly impacts the bottom line. A Business Systems Analyst (BSA) at SriLankan Airlines acts as the bridge between complex business needs and technical IT solutions. Whether it is optimizing ticket revenue data or streamlining financial reporting via Oracle EBS, the BSA ensures that technology serves the strategic goals of the airline.
Working within a oneworld alliance member environment provides exposure to international standards and cross-platform integrations. Analysts must handle vast data models while ensuring compliance with global information privacy regulations, making this one of the most intellectually stimulating roles in Sri Lanka's IT landscape.
Why Join the SriLankan IT Team?
- Enterprise Experience: Gain deep expertise in Oracle E-Business Suite (EBS), a global standard for enterprise management.
- Digital Transformation: Participate in high-impact projects that redefine how the airline interacts with passengers and partners.
- Security Advocacy: Become a specialist in information assets protection through the implementation of CIS&PM protocols.
- Career Prestige: Be part of an award-winning team at the National Carrier, recognized for innovation in the region.
- Strategic Impact: Your analytical solutions will directly contribute to cost savings and revenue generation for Sri Lanka's flagship airline.
Key Competencies for a Successful BSA Application
To stand out for this position, emphasize your experience with Functional Requirement Documentation (FRD) and technical architecture. Demonstrating a track record of identifying bottlenecks in financial processes and resolving them through technical configuration is highly valued. Familiarity with the Oracle Inc support ecosystem and experience in supervisory roles will also give you a significant edge.
Remember to highlight any specific projects where you balanced technical requirements with business feasibility, as the ability to "assist supervisors in selecting the appropriate solution" is a key part of the daily workflow.
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